Refund policy

Thank you for shopping with us. We hope that you are happy with your purchase, but if for any reason you need to return an item, please read our refund policy below:

We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please note that all return shipping costs are the responsibility of the customer.

To initiate a return, you can contact us at lulwafifashion@gmail.com with your order number and reason for return. We will provide you with a return address and any additional information that you need to know.

Once we receive your returned item and have inspected it to ensure that it meets our return policy requirements, we will issue a refund to your original payment method. Please note that it may take several business days for the refund to appear on your account, depending on your bank or credit card company.

Please be aware that we do not offer exchanges at this time. If you would like to exchange an item, we recommend that you return the unwanted item for a refund and place a new order for the item that you want.

Thank you for your understanding, and please don't hesitate to contact us if you have any questions or concerns about our refund policy.